So back at the end of October I was told that I had won a contest that would give me a years worth of cable and Internet service and this really cheered me up because it happened right after my mother’s death. I filled out all the forms and did everything they asked right away because saving that extra bit of money would mean a lot because of how tight our finances have been.
They announced that I won on their Facebook page and everyone congratulated me for winning while praising them for being so generous. Then a few days later I get a bill for my cable Internet and they said the credit hadn’t been posted to my account yet so I would need to pay this bill but the next one would have the credit. Fast forward to today, I get another bill still no credit. I called them up and they tell me they have no record of the contest or me winning. They said if I won a contest I would have been given a certificate number and if I have that they could apply it to my account.
I was never given a certificate number and all I have is a half dozen emails between me and one of their main managers and the post that they announced me as winner along with the prize I’d receive. Hopefully this gets resolved soon because I was really counting on that miracle to help me pay for my kids Christmas this year. I’ll keep you posted.